Profession domestic energy assessor

Domestic energy assessors advise individuals on energy supply for their homes. They assess the individual's needs and recommend the appropriate source of energy and supplier, attempting to secure energy sales. They also advise on economic and environmental advantages of types of energy, and create energy plans compliant with regulations and the technical requirements and conditions of the residence.

Personality Type

• Realistic / Conventional
• Conventional / Realistic
• Enterprising / Realistic
• Realistic / Investigative

Knowledge

• Energy performance of buildings

  Factors that contribute to lower energy consumption of buildings. Building and renovation techniques used to achieve this. Legislation and procedures regarding energy performance of buildings.

• Sales argumentation

  Techniques and sales methods used in order to present a product or service to customers in a persuasive manner and to meet their expectations and needs.

• Characteristics of services

  The characteristics of a service that might include having acquired information about its application, function, features, use and support requirements.

• Characteristics of products

  The tangible characteristics of a product such as its materials, properties and functions, as well as its different applications, features, use and support requirements.

• Domestic heating systems

  The modern and traditional heating systems alimented by gas, wood, oil, biomass, solar power and other renewable energy sources and their energy saving principles.

• Sales strategies

  The principles concerning customer behaviour and target markets with the aim of promotion and sales of a product or a service.

Skills

• Identify energy needs

  Identify the type and amount of energy supply necessary in a building or facility, in order to provide the most beneficial, sustainable, and cost-effective energy services for a consumer.

• Advise on potential safety hazards concerning heating systems

  Provide information and advice to clients on the type of potential dangers they face, such as suffocation, CO-poisoning or fire, in cases where the fireplaces or chimneys are not swept for a long period of time.

• Identify customer's needs

  Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.

• Carry out sales analysis

  Examine sales reports to see what goods and services have and have not sold well.

• Advise on heating systems energy efficiency

  Provide information and advice to clients on how to preserve an energy efficient heating system in their home or office and possible alternatives.

• Assess customers

  Quickly compose a picture of a customers’ personal circumstances, needs and preferences.

• Inform customers on energy consumption fees

  Inform potential customers of an energy retailer on the monthly fees charged for their energy supply services, and any additional charges.

• Answer requests for quotation

  Make up prices and documents for the products that customers may purchase.

• Advise on utility consumption

  Advise individuals or organisations on methods in which they can reduce their consumption of utilities, such as heat, water, gas, and electricity, in order for them to save money and incorporate sustainable practices.

• Manage contracts

  Negotiate the terms, conditions, costs and other specifications of a contract while making sure they comply with legal requirements and are legally enforceable. Oversee the execution of the contract, agree on and document any changes.

Optional knowledge and skills

Source: Sisyphus ODB