Profession domestic housekeeper
A domestic housekeeper works in a private household and is responsible for any housekeeping personnel. The housekeeper makes sure different household tasks are organized and carried out. Examples are making sure supplies needed to keep the household running are purchased and checked, and managing any supporting personnel.
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Personality Type
- Realistic / Conventional
Tasks domestic housekeeper
- a private household
- out household tasks
- housekeeping personnel
- care of inventory
Related professions housekeeping
- Butler
- Domestic help (private homes)
- First line supervisor of housekeeping workers
- Hand launderer or presser
- Housekeeper in hotels, offices or other establishments
- Housekeeping department manager
- Lavatory attendant
Knowledge
- Cleaning techniques
Various techniques and tools used to clean different types of surfaces to achieve a certain degree of cleanliness such as sweeping, vacuuming, degreasing and wet cleaning.
Skills
- Buy groceries
Purchase ingredients, products and tools that are necessary for daily housekeeping activities.
- Maintain personal hygiene standards
Preserve impeccable personal hygiene standards and have a tidy appearance.
- Satisfy customers
Communicate with customers and make them feel satisfied.
- Perform dusting activities
Remove dust from furniture, blinds and windowsills using specialised dust cloths or hand-cleaning items.
- Iron textiles
Pressing and ironing in order to shape or flatten textiles giving them their final finishing appearance. Iron by hand or with steam pressers.
- Work ergonomically
Apply ergonomy principles in the organisation of the workplace while manually handling equipment and materials.
- Store kitchen supplies
Keep delivered kitchen supplies for future use safely and hygienically according to guidelines.
- Maintain inventory of cleaning supplies
Follow the stock of cleaning materials, order new material when the stock is empty and closely follow their usage to maintain a constant supply.
- Control of expenses
Monitoring and maintaining effective cost controls, in regards to efficiencies, waste, overtime and staffing. Assessing excesses and strives for efficiency and productivity.
- Prioritise tasks
Organise tasks according to their priority.
- Supervise housekeeping operations
Oversee the day-to-day service and cleaning of rooms and public areas to ensure continuous operations.
- Clean surfaces
Disinfect surfaces in accordance with sanitary standards.
- Monitor kitchen supplies
Oversee stock levels for supplies used in the kitchen. Report to the appropriate person.
- Vacuum surfaces
Use a vacuum cleaner to remove dust and small particles from floors, drapes, carpets or furniture.
- Identify customer's needs
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
- Make the beds
Clean sheets, turn mattresses, plump pillows and change cushions.
- Clean rooms
Clean rooms by cleaning glasswork and windows, polishing furniture, vacuuming carpets, scrubing hard floors, and removing garbage.
- Maintain cleaning equipment
Clean and preserve the equipment and material used for cleaning purposes in a proper state.
- Order supplies
Command products from relevant suppliers to get convenient and profitable products to purchase.
- Wash the laundry
Wash or clean clothes by hand or by use of a washing machine.
- Handle chemical cleaning agents
Ensure proper handling, storage and disposal of cleaning chemicals in accordance with regulations.