Profession doorman / doorwoman

Doormen/doorwomen welcome guests to a hospitality establishment and provide additional services related to assistance with luggage, guests' safety whilst ensuring security.

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Personality Type

  • Realistic / Conventional

Skills

  • Greet guests

    Welcome guests in a friendly manner in a certain place.

  • Comply with food safety and hygiene

    Respect optimal food safety and hygiene during preparation, manufacturing, processing, storage, distribution and delivery of food products.

  • Maintain customer service

    Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.

  • Park guest's vehicle

    Line up guests' vehicles safely and efficiently and retrieve the vehicle at the end of their stay.

  • Detect drug abuse

    Identify people under excessive use of alcohol and drugs inside a facility, effectively deal with these people and supervise customers own safety while applying relevant regulations.

  • Assist clients with special needs

    Aid clients with special needs following relevant guidelines and special standards. Recognise their needs and accurately respond to them if needed.

Optional knowledge and skills

handle customer complaints run errands on behalf of customers handle guest luggage provide tourism related information provide door security handle delivered packages ensure hotel security