Profession household appliances repair technician

Household appliances repair technicians use electrical equipment to test resistance or voltage and to identify appliances' malfunctions. They repair small and large electrical or gas home appliances such as vacuum cleaners, washing machines, dishwashers, air conditioners and refrigerators.

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Personality Type

  • Realistic / Investigative
  • Realistic / Conventional


  • Electrical household appliances products

    The offered electrical household appliances products, their functionalities, properties and legal and regulatory requirements.

  • Manufacturer's instructions for electrical household appliances

    The manufacturer's instructions needed to install household devices such as washing machines, dishwashers, refrigerators etc.


  • Install electrical household appliances

    Connect electrical equipment, such as dishwashers, ovens and refrigerators, to the electricity network and perform electrical bonding to avoid dangerous potential differences. Test the installation for proper functioning.

  • Maintain equipment

    Regularly inspect and perform all required activities to maintain the equipment in functional order prior or after its use.

  • Use diagnostic tools for electronic repairs

    Use diagnostic equipment to measure current, resistance and voltage. Handle sophisticated multimeters to measure inductance, capacitance and current transistor gain.

  • Apply company policies

    Apply the principles and rules that govern the activities and processes of an organisation.

  • Provide customer follow-up services

    Register, follow-up, solve and respond to customer requests, complaints and after-sales services.

  • Create solutions to problems

    Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.

  • Maintain records of maintenance interventions

    Keep written records of all repairs and maintenance interventions undertaken, including information on the parts and materials used, etc.

  • Use repair manuals

    Apply the information, such as periodic maintenance charts, step by step repair instructions, troubleshooting information and overhaul procedures to perform routine maintenance and repairs.

  • Repair household appliances

    Following the manufacturer's blueprints, perform parts replacement or repair of household devices such as stoves, boilers, washing machines, refrigerators and dish washers.

  • Apply safety measures

    Perform tasks and operations taking into account the safety regulations and standards and applying them in order to prevent incidents or hazards.

  • Lift heavy weights

    Lift heavy weights and apply ergonomic lifting techniques to avoid damaging the body.

  • Replace defect components

    Remove defective parts and replace them with functioning components.

  • Perform maintenance on installed equipment

    Perform the maintenance on installed equipment on-site. Follow procedures to avoid uninstalling equipment from machinery or vehicles.

  • Maintain customer service

    Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.

  • Provide customer information related to repairs

    Inform customers about necessary repairs or replacements, discuss products, services and costs, include accurate technical information.

Optional knowledge and skills

administer appointments apply technical communication skills prepare warranty documents for electrical household appliances manage schedule of tasks negotiate supplier arrangements order supplies work in shifts ensure compliance with warranty contracts manage a small-to-medium business drive vehicles communicate by telephone explain features of electrical household appliances perform services in a flexible manner develop professional network report to the team leader make independent operating decisions maintain professional administration issue sales invoices train employees sell household appliances sell service contracts for electrical household appliances advise customers on electrical household appliances' installation maintain relationship with suppliers keep stock records

Common job titles

  • Field service technician (mem) ft/evenings (weekends req)
  • Appliance repair technician
  • Appliance repair technician
  • Operations technician (mem) - ft/days
  • Fountain installer (mem) (ft/days)
  • Service technician (17-13524)
  • Field service technician (mem) - ft/days
  • Maintenace technician