Profession kennel supervisor

Kennel supervisors monitor the daily operations of the kennel under their supervision. They ensure that the pets kept in kennels are being properly handled and cared for. Kennel supervisors supervise the working staff and maintain contact with the owners of the pets while they drop off or pick up the pets.

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Personality Type

  • Realistic / Social
  • Realistic / Conventional
  • Realistic / Investigative

Knowledge

  • Anatomy of animals

    The study of animal body parts, their structure and dynamic relationships, on a level as demanded by the specific occupation.

  • Animal behaviour

    The natural behavioural patterns of animals, i.e. how normal and abnormal behaviour might be expressed according to species, environment, human-animal interaction and occupation.

  • Animal nutrition

    Aspects of how different animal species are fed and provided water. Different types of animal food, the quality criteria for animal food and methods to feed and give water to animals.

  • Physiology of animals

    The study of the mechanical, physical, bioelectrical and biochemical functioning of animals, their organs and their cells.

  • Animal welfare legislation

    The legal boundaries, codes of professional conduct, national and EU regulatory frameworks and legal procedures of working with animals and living organisms, ensuring their welfare and health.

Skills

  • Advise customers on appropriate pet care

    Provide information to customers on how to feed and care for pets, appropriate food choices, vaccination needs, etc.

  • Supervise work

    Direct and supervise the day-to-day activities of subordinate personnel.

  • Control animal movement

    Direct, control or restrain some or part of an animal's, or a group of animals', movement.

  • Work with veterinarians

    Consult veterinarians and assist them in the examination and nursing of animals.

  • Protect health and safety when handling animals

    Protect health and welfare of animals and their handlers.

  • Order supplies

    Command products from relevant suppliers to get convenient and profitable products to purchase.

  • Follow verbal instructions

    Have the ability to follow spoken instructions received from colleagues. Strive to understand and clarify what is being requested.

  • Recruit employees

    Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.

  • Assess animal behaviour

    Observe and evaluate the behaviour of animals in order to work with them safely and recognise deviations from normal behaviour that signal compromised health and welfare.'

  • Manage schedule of tasks

    Maintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.

  • Monitor the welfare of animals

    Monitor animals’ physical condition and behaviour and report any concerns or unexpected changes, including signs of health or ill-health, appearance, condition of the animals' accommodation, intake of food and water and environmental conditions.

  • Maintain customer service

    Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.

  • Communicate with customers

    Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.

  • Follow written instructions

    Follow written directions in order to perform a task or carry out a step-by-step procedure.

  • Instruct on animal care

    Provide employees in animal care with information on how to treat the animal, the animals eating habits, nutrition and medical condition and needs.

  • Manage staff

    Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.

Optional knowledge and skills

groom animals provide dog walking services assist in transportation of animals implement exercise activities for animals provide first aid to animals provide an enriching environment for animals animal training work in shifts train employees manage a small-to-medium business schedule shifts administer appointments show social competences maintain animal accommodation plan dog grooming work stay alert create animal records advise on animal welfare handle veterinary emergencies maintain professional administration feed pets

Common job titles

  • Key holder/supervisor
  • Veterinary kennel assistant
  • Kennel supervisor
  • Kennel supervisor - petland
  • Animal care supervisor
  • Kennel assistant
  • Kennel manager
  • Canine welfare / neonatal supervisor
  • Client services supervisor, animal shelter