Profession kennel supervisor
Kennel supervisors monitor the daily operations of the kennel under their supervision. They ensure that the pets kept in kennels are being properly handled and cared for. Kennel supervisors supervise the working staff and maintain contact with the owners of the pets while they drop off or pick up the pets.
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- Physiology of animals
The study of the mechanical, physical, bioelectrical and biochemical functioning of animals, their organs and their cells.
- Animal nutrition
Aspects of how different animal species are fed and provided water. Different types of animal food, the quality criteria for animal food and methods to feed and give water to animals.
- Anatomy of animals
The study of animal body parts, their structure and dynamic relationships, on a level as demanded by the specific occupation.
- Animal welfare legislation
The legal boundaries, codes of professional conduct, national and EU regulatory frameworks and legal procedures of working with animals and living organisms, ensuring their welfare and health.
- Animal behaviour
The natural behavioural patterns of animals, i.e. how normal and abnormal behaviour might be expressed according to species, environment, human-animal interaction and occupation.
- Assess animal behaviour
Observe and evaluate the behaviour of animals in order to work with them safely and recognise deviations from normal behaviour that signal compromised health and welfare.
- Instruct on animal care
Provide employees in animal care with information on how to treat the animal, the animals eating habits, nutrition and medical condition and needs.
- Follow verbal instructions
Have the ability to follow spoken instructions received from colleagues. Strive to understand and clarify what is being requested.
- Monitor the welfare of animals
Monitor animals’ physical condition and behaviour and report any concerns or unexpected changes, including signs of health or ill-health, appearance, condition of the animals' accommodation, intake of food and water and environmental conditions.
- Control animal movement
Direct, control or restrain some or part of an animal's, or a group of animals', movement.
- Order supplies
Command products from relevant suppliers to get convenient and profitable products to purchase.
- Follow written instructions
Follow written directions in order to perform a task or carry out a step-by-step procedure.
- Protect health and safety when handling animals
Protect health and welfare of animals and their handlers.
- Communicate with customers
Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
- Advise customers on appropriate pet care
Provide information to customers on how to feed and care for pets, appropriate food choices, vaccination needs, etc.
- Manage schedule of tasks
Maintain an overview of all the incoming tasks in order to prioritise the tasks, plan their execution, and integrate new tasks as they present themselves.
- Work with veterinarians
Consult veterinarians and assist them in the examination and nursing of animals.
- Manage staff
Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.
- Recruit employees
Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation.
- Maintain customer service
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
- Supervise work
Direct and supervise the day-to-day activities of subordinate personnel.