Profession laundromat attendant

Laundromat attendants assist the customers of self-servicing laundries with issues related to coin-machines, dryers or vending machines. They maintain the general cleanliness of the laundry.

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Personality Type

  • Realistic / Conventional
  • Social / Enterprising

Knowledge

  • Cleaning techniques

    Various techniques and tools used to clean different types of surfaces to achieve a certain degree of cleanliness such as sweeping, vacuuming, degreasing and wet cleaning.

Skills

  • Guarantee customer satisfaction

    Handle customer expectations in a professional manner, anticipating and addressing their needs and desires. Provide flexible customer service to ensure customer satisfaction and loyalty.

  • Maintain customer service

    Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.

  • Supervise store opening and closing procedures

    Supervise the procedures of opening and closing hours such as cleaning, stock shelfing, securing valuable items, etc.

  • Operate tumble dryer

    Operate machine to remove stains and achieve clean clothes. Measure the minimum and maximum load to insert in the machine and select the appropriate drying process for eventual moisture and leaking problems.

  • Greet guests

    Welcome guests in a friendly manner in a certain place.

  • Control temperature

    Measure and adjust temperature of a given space or object.

  • Set up machine controls

    Set up or adjust machine controls to regulate conditions such as material flow, temperature, or pressure.

  • Operate floor cleaning equipment

    Set up, maintain and operate roto, extractor and walk behind scrubbers and other floor care equipment to clean carpets and scrub hard floors.

  • Dispose waste

    Dispose waste in accordance with legislation, thereby respecting environmental and company responsibilities.

  • Maintain personal hygiene standards when cleaning

    Make sure to keep yourself clean and tidy and wear protective equipment when performing cleaning activities, as required by the health and safety procedures of the task or the organisation.

  • Wash the laundry

    Wash or clean clothes by hand or by use of a washing machine.

  • Read care labels

    Sort clothing items according to their colour or fabric by inspecting and reading care tags or labels. They indicate agitations, how a particular fabric should best be washed, bleached, dryed, ironed and cleaned.

  • Assist customers

    Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.

  • Rinse cloth articles

    Flush out detergents, soil and odors from cloth materials and articles using a water hose.

  • Maintain inventory of cleaning supplies

    Follow the stock of cleaning materials, order new material when the stock is empty and closely follow their usage to maintain a constant supply.

  • Maintain a safe, hygienic and secure working environment

    Preserve health, hygiene, safety and security in the workplace in accordance with relevant regulations.

  • Oversee guest laundry service

    Ensure that guest laundry is collected, cleaned and returned to a high standard and in a timely fashion.

Optional knowledge and skills

vacuum surfaces use solvents inspect dry cleaning materials operate washer extractor iron textiles maintain cleaning equipment evaluate garment quality types of brushes count money handle linen in stock apply prespotting eliminate stains identify cloth items types of staining dyeing technology time management handle chemical cleaning agents process payments weigh materials types of bleach operate tunnel finisher machine collect items for laundry service

Common job titles

  • Laundromat attendant
  • Wash, dry & fold laundromat attendant
  • Dry cleaning & laundromat attendant
  • Attendant