Masseurs/masseuses perform massages to help their clients relax and de-stress according to their preferences. They use appropriate massages, equipment and oils and also instruct their clients on techniques to improve relaxation.
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- Enterprising / Conventional
- Realistic / Enterprising
- Enterprising / Realistic
The condition under which a normally beneficial treatment can be harmful and have a counterproductive effect on a person's health.
- Massage theory
Principles of holistic therapeutic body massage, the application of massage techniques and the appropriate body posture, massage sequences and different mediums, massage benefits and contraindications.
- Massage types
Techniques used and types of massage therapies such as shiatsu, deep tissue massage, Swedish, hot stone and Thai massage.
- Communicate with customers
Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.
- Apply hygiene and safety regulations
Pursue optimal safety, health and hygiene circumstances, taking into account local regulations and personal requirements. Manage waste disposal according to local laws and regulations.
- Maintain privacy of service users
Respect and maintain the dignity and privacy of the client, protecting his or her confidential information and clearly explaining policies about confidentiality to the client and other parties involved.
- Develop personalised massage plan
Determine the massage treatment to be applied based on the medical diagnosis, the prescription plan, and according to the condition of the patient.
- Accept own accountability
Accept accountability for one`s own professional activities and recognise the limits of one`s own scope of practice and competencies.
- Identify customer's needs
Use appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
- Maintain personal hygiene standards
Preserve impeccable personal hygiene standards and have a tidy appearance.
- Work ergonomically
Apply ergonomy principles in the organisation of the workplace while manually handling equipment and materials.
- Maintain customer service
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
- Manage personal professional development
Take responsibility for lifelong learning and continuous professional development. Engage in learning to support and update professional competence. Identify priority areas for professional development based on reflection about own practice and through contact with peers and stakeholders.
- Give massages
Provide clients with head, hand, neck, facial or full body massages.
- Apply massage therapy
Apply massage therapy to relieve patient's pain by using various specialised techniques.