Profession office equipment repair technician
Office equipment repair technicians provide services to businesses related to installing, maintaining and repairing new or existing equipment such as printers, scanners and modems, on the clients' premises. They keep records of performed services and return equipment to a repair centre if needed.
Office equipment repair technician Jobs: Open positions
Find the job of your dreams on Talent.com, one of the largest job sites worldwide.Job postings: talent.com
The functioning of electronic circuit boards, processors, chips, and computer hardware and software, including programming and applications. Apply this knowledge to ensure electronic equipment runs smoothly.
- Perform test run
Perform tests putting a system, machine, tool or other equipment through a series of actions under actual operating conditions in order to assess its reliability and suitability to realise its tasks, and adjust settings accordingly.
- Create solutions to problems
Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.
- Use repair manuals
Apply the information, such as periodic maintenance charts, step by step repair instructions, troubleshooting information and overhaul procedures to perform routine maintenance and repairs.
- Perform minor repairs to equipment
Conduct routine maintenance on equipment. Recognise and identify minor defects in equipment and make repairs if appropriate.
- Use diagnostic tools for electronic repairs
Use diagnostic equipment to measure current, resistance and voltage. Handle sophisticated multimeters to measure inductance, capacitance and current transistor gain.
- Set up office equipment
Connect office equipment, such as modems, scanners and printers, to the electricity network and perform electrical bonding to avoid dangerous potential differences. Test the installation for proper functioning. Monitor settings and prepare the appliance for usage.
- Maintain equipment
Regularly inspect and perform all required activities to maintain the equipment in functional order prior or after its use.
- Repair electronic components
Repair, replace or adjust damaged electronics components or circuitry; use hand tools and soldering and welding equipment.
- Maintain records of maintenance interventions
Keep written records of all repairs and maintenance interventions undertaken, including information on the parts and materials used, etc.
- Provide customer information related to repairs
Inform customers about necessary repairs or replacements, discuss products, services and costs, include accurate technical information.
- Replace defect components
Remove defective parts and replace them with functioning components.
- Repair equipment on site
Identify malfunctions and repair or replace multi-media, audio-visual and computer systems, hardware and equipment on site.
- Apply company policies
Apply the principles and rules that govern the activities and processes of an organisation.
- Instruct clients on the usage of office equipment
Provide customers with information about office equipment and instruct them on how to use equipment such as printers, scanners and modems.
- Provide customer follow-up services
Register, follow-up, solve and respond to customer requests, complaints and after-sales services.
- Perform maintenance on installed equipment
Perform the maintenance on installed equipment on-site. Follow procedures to avoid uninstalling equipment from machinery or vehicles.
- Maintain customer service
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
Optional knowledge and skillsissue sales invoices order supplies manage a small-to-medium business report to the team leader ensure compliance with warranty contracts assemble machines transport office equipment negotiate supplier arrangements communicate by telephone lift heavy weights maintain relationship with suppliers perform services in a flexible manner train employees process payments apply technical communication skills maintain professional administration sell office equipment drive vehicles manage schedule of tasks make independent operating decisions administer appointments keep stock records
Source: Sisyphus ODB