Profession passenger fare controller

Passenger fare controllers collect tickets, fares, and passes from passengers. They answer questions from passengers concerning transport rules, station, and timetable information.

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Personality Type

  • Enterprising / Conventional
  • Realistic / Social

Skills

  • Facilitate safe disembarkation of passengers

    Assist passengers when they leave the vessel, aircraft, train, or other mode of transport. Keep the safety measures and procedures in mind.

  • Be friendly to passengers

    Engage with passengers according to the expectations of contemporary social behaviour, the specific situation, and the code of conduct of the organisation. Communicate in a polite and clear way.

  • Handle petty cash

    Handle petty cash for minor expenses and transactions required for the daily running of a business.

  • Provide first aid

    Administer cardiopulmonary resuscitation or first aid in order to provide help to a sick or injured person until they receive more complete medical treatment.

  • Communicate with customers

    Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.

  • Act reliably

    Proceed in a way that one can be relied on or depended on.

  • Lift heavy weights

    Lift heavy weights and apply ergonomic lifting techniques to avoid damaging the body.

  • Assist passenger embarkation

    Assist passengers when they embark vessels, aircraft, trains and other modes of transport. Keep safety measures and procedures in mind.

  • Operate electronic payment terminals

    Operate electronic payment terminals to collect credit or debit card payments from the travellers.

  • Perform services in a flexible manner

    Adapt service approach when circumstances change.

  • Collect fares

    Collects fares, the fees paid by passengers for use of a public transportation system; this includes counting and returning money.

  • Adhere to transpiration work schedule

    Adhere to assigned work schedule as prepared by the transportation company.

Optional knowledge and skills

speak different languages control proceedings on board in the event of an emergency supervise movement of passengers