Profession roadside vehicle technician

Roadside vehicle technicians perform onsite repairs, tests and maintenance to roadside vehicles. They locate and travel to customers' vehicles to provide services such as tyre replacements and engine repairs.

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Personality Type

  • Realistic / Conventional
  • Realistic / Enterprising
  • Realistic / Investigative

Knowledge

  • Types of vehicles

    Field of information which distinguishes rental agency classification systems, containing types and classes of vehicles and their functioning and components.

  • Car controls

    The functioning of specific car equipment such as how to operate and handle the clutch, throttle, lighting, instrumentation, transmission and the brakes.

Skills

  • Perform technical tasks with great care

    Avoiding possible risks and unwanted outcomes by watching carefully over all parts of a machine, device or vehicle and executing processes of production, maintenance or repair with great care.

  • Drive vehicles

    Be able to drive vehicles; have the approapriate type of driving license according to the type of motor vehicle used.

  • Carry out repair of vehicles

    Provide repair for vehicles and routine level checks, such as engine tune-ups, oil changes, tire rotation and changes, wheel balancing, replacing filters, repair engine failures; repair mechanical and electrical systems malfunctions; replace parts and components; repair body damage.

  • Maintain vehicle records

    Maintain vehicle records by accurately recording service operations and repairs.

  • Follow quality standards

    Apply a set of measures and standards concerning the quality of processes or products, ensuring that quality is maintained and improved during work activities.

  • Follow given instructions

    Follow instructions to achieve goals and meet deadlines.

  • Respond to customers' inquiries

    Answer customers' questions about itineraries, rates and reservations in person, by mail, by e-mail and on the phone.

  • Perform manual work autonomously

    Show the ability to pursue basic manual tasks without the help or assistance of others, not needing supervision or guidance, and taking responsibility for one's actions.

  • Use different communication channels

    Use various types of communication channels such as verbal, handwritten, digital and telephonic communication with the aim of constructing and sharing information and ideas.

  • Communicate with customers

    Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.

  • Carry out repairs and maintenance of vehicle bodies

    Execute repair and maintenance tasks to damaged vehicle bodies; follow customers' individual requests and instructions.

Optional knowledge and skills

types of vehicle engines ensure customer focus carry out repair of motorcycles advise customers on usage of vehicles perform defensive driving adapt to new technology used in cars perform road testing electrical wiring plans use automotive diagnostic equipment fix minor vehicle scratches operate gps systems ensure compliance with warranty contracts maintain vehicle appearance operate towtruck provide customer information related to repairs perform minor vehicle repairs electronics repair vehicle electrical systems issue sales invoices mechanics read maps

Common job titles

  • Tire technician 2
  • Tire technician - mine
  • Roadside assistance technician
  • Battery technician
  • Roadside assistance technician - evenings and weekends only - metro atl