Profession room attendant
Cleaning and housekeeping supervisors in offices, hotels and other establishments organise, supervise and carry out housekeeping functions in order to keep clean and tidy the interiors, fixtures and facilities in these establishments.
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- Realistic / Conventional
Related professions housekeeping
- Domestic help (private homes)
- Domestic housekeeper
- First line supervisor of housekeeping workers
- Hand launderer or presser
- Housekeeping department manager
- Lavatory attendant
- Health and safety regulations
Necessary health, safety, hygiene and environmental standards and legislation rules in the sector of particular activity.
- Comply with food safety and hygiene
Respect optimal food safety and hygiene during preparation, manufacturing, processing, storage, distribution and delivery of food products.
- Handle customer complaints
Administer complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.
- Maintain customer service
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
- Handle chemical cleaning agents
Ensure proper handling, storage and disposal of cleaning chemicals in accordance with regulations.
- Clean rooms
Clean rooms by cleaning glasswork and windows, polishing furniture, vacuuming carpets, scrubing hard floors, and removing garbage.
- Attend to hygiene
Take personal responsibility to guarantee a safe working environment, including personal hygiene.
- Ensure compliance with company regulations
Guarantee that employees' activities follow company regulations, as implemented through client and corporate guidelines, directives, policies and programmes.
- Maintain linen operation
Keep daily operations of a linen stock, including its distribution, maintenance, rotation and storage.