Profession room attendant

Cleaning and housekeeping supervisors in offices, hotels and other establishments organise, supervise and carry out housekeeping functions in order to keep clean and tidy the interiors, fixtures and facilities in these establishments.

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Personality Type

  • Realistic / Conventional

Related professions housekeeping

  • Butler
  • Domestic help (private homes)
  • Domestic housekeeper
  • First line supervisor of housekeeping workers
  • Hand launderer or presser
  • Housekeeping department manager
  • Lavatory attendant

Knowledge

  • Health and safety regulations

    Necessary health, safety, hygiene and environmental standards and legislation rules in the sector of particular activity.

Skills

  • Comply with food safety and hygiene

    Respect optimal food safety and hygiene during preparation, manufacturing, processing, storage, distribution and delivery of food products.

  • Handle customer complaints

    Administer complaints and negative feedback from customers in order to address concerns and where applicable provide a quick service recovery.

  • Maintain customer service

    Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.

  • Handle chemical cleaning agents

    Ensure proper handling, storage and disposal of cleaning chemicals in accordance with regulations.

  • Clean rooms

    Clean rooms by cleaning glasswork and windows, polishing furniture, vacuuming carpets, scrubing hard floors, and removing garbage.

  • Attend to hygiene

    Take personal responsibility to guarantee a safe working environment, including personal hygiene.

  • Ensure compliance with company regulations

    Guarantee that employees' activities follow company regulations, as implemented through client and corporate guidelines, directives, policies and programmes.

  • Maintain linen operation

    Keep daily operations of a linen stock, including its distribution, maintenance, rotation and storage.

Optional knowledge and skills

clean furniture manage supplies make the beds cleaning products order supplies maintain the cleanliness of the toilet facilities service rooms clean building floors cleaning techniques clean glass surfaces greet guests collect items for laundry service