Profession telecommunications technician

Telecommunications technicians install, test, maintain and troubleshoot telecommunications systems. They repair or replace defective devices and equipment and maintain a safe working environment and a complete inventory of supplies. They also provide user or customer assistance.  

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Personality Type

  • Realistic / Conventional
  • Realistic / Investigative
  • Realistic / Enterprising

Knowledge

  • Procurement of ICT network equipment

    The products available from network equipment providers and methods for selecting and procuring the equipment.

  • ICT communications protocols

    The system of rules which allow the exchange of information between computers or other devices via computer networks.

  • Concepts of telecommunications

    The telecommunication principles, theories, models, equipment and processes such as transfer rate, bandwidth, signal-to-noise ratio, bit error ratio and C/N ratio, as well as the effect of the qualities of the transmission path on the operation and quality of telecommunications.

  • Telecommunication trunking

    The method of providing network access to many clients while keeping smaller number of connection components by grouping and sharing connection circuits and frequencies.

  • Direct inward dialing

    The telecommunication service that provides a company with a series of telephone numbers for internal use, such as individual telephone numbers for each employee or every workstation. Using Direct Inward Dialing (DID), a company does not need another line for every connection.

Skills

  • Operate electronic measuring instruments

    Tend a wide variety of devices for measuring electronic characteristics of system components, such as optical power meter, fibre power meter, digital power meter and multimeter.

  • Operate two-way radio systems

    Use radios that can receive and transmit sound signals in order to communicate with similar radios on the same frequency such as mobile phones and walkie talkies.

  • Upgrade firmware

    Update basic or integrated software included in devices, network components and embedded systems.

  • Operate private branch exchange

    Handle Private Branch Exchange (PBX), a telecommunication system within an organisation that switches calls between users on local lines. At the same time the system allows all users to share external phone lines.

  • Operate aerial work platforms

    Tend mechanical devices that allow momentary access to high, usually inaccessible areas. Ensure your own safety and the safety of surrounding people.

  • Install electronic communication equipment

    Set up and deploy digital and analogue electronic communications. Understand electronic diagrams and equipment specifications.

  • Install cable TV services

    Ensure that home or offices are properly wired to receive cable TV.

  • Operate signal generator

    Tend electronic devices or software tone generators that produce digital or analog repeating or non-repeating electronic signals in order to design, test and repair electronic and acoustic equipment.

  • Repair wiring

    Find faults in wires or cables by using specialised equipment and repair these faults depending on type of wiring.

  • Install signal repeaters

    Set up and configure devices which enhance strength of signal of a communication channel to enable proper reception and reproduction in further places.

  • Operate digging construction equipment

    Operate and use construction equipment, such as digger derricks, backhoes, track hoes, front-end loaders, trenchers, or cable ploughs.

  • Communicate with customers

    Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require.

  • Solder electronics

    Operate and use soldering tools and soldering iron, which supply high temperatures to melt the solder and to join electronic components.

  • Seal wires

    Fasten and insulate electric or communications wires or cables.

  • Operate call distribution system

    Apply assigning methods (mostly used in call centres) to provide clients with the best possible service by connecting them with the most suitable agent.

  • Use session border controller

    Manage calls during a given VoIP session and ensure security and quality of service by operating a session border controller (SBC).

  • Estimate duration of work

    Produce accurate calculations on time necessary to fulfil future technical tasks based on past and present information and observations or plan the estimated duration of individual tasks in a given project.

  • Install low voltage wiring

    Plan, deploy, troubleshoot and test low voltage wiring.

  • Splice cable

    Join and weave electric and communications cable and trunk lines together.

  • Use communication equipment

    Set up, test and operate different types of communication equipment such as transmission equipment, digital network equipment, or telecommunications equipment.

Optional knowledge and skills

cisco create solutions to problems use different communication channels design failover solutions ensure proper document management assess telecommunication infrastructure issues execute analytical mathematical calculations maintain internet protocol configuration monitor communication channels' performance assist customers use computer telephony integration use access control software perform ict troubleshooting