Profession toilet attendant

Toilet attendants clean and maintain toilet facilities in accordance with company standards and policies. They use cleaning equipment to clean mirrors, floors, toilets and sinks. They perform the cleaning activities before, during and after operational service hours. Toilet attendants refill the facility with supplies as needed and maintain records of their daily operations.

Personality Type

• Realistic / Conventional

Knowledge

• Cleaning industry health and safety measures

  Preventive and interventional methods used in the cleaning industry to maintain health and safety for all workers and tertiary persons.

• Personal protective equipment

  Types of protective materials and equipment foreseen for various types of tasks such as general or specialised cleaning activities.

Skills

• Maintain cleaning equipment

  Clean and preserve the equipment and material used for cleaning purposes in a proper state.

• Inform on toilet facilities malfunctions

  Report to the concerned services when the toilet is not functioning properly or when related equipment is broken and post "out of order" sign on the respective cubicles.

• Maintain inventory of cleaning supplies

  Follow the stock of cleaning materials, order new material when the stock is empty and closely follow their usage to maintain a constant supply.

• Clean glass surfaces

  Use cleaning products to clean any surface covered by glass, especially windows.

• Maintain the cleanliness of the toilet facilities

  Clean the toilets and wipe the sinks, mirrors and cubicle furniture according to the required standards, providing special attention to details.

• Manage routine waste

  Treat routine waste carefully when performing cleaning activities and ensure that the waste collection and surrounding areas are maintained clean at all times.

• Restock toilet facilities' supplies

  Make sure that toilet supplies such as soap and toilet paper are always available for customer use.

• Complete report sheets of activity

  Keep written records of the service provided on a regular or punctual basis, with explicit hours of work performed and signature.

• Maintain customer service

  Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.

Optional knowledge and skills

Source: Sisyphus ODB